Who in Ukraine will be compensated for poor-quality electricity? | ZI.ua
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How will poor-quality electricity be compensated for Ukrainians?

9 января 2019, 12:04 | ЖКХ
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The head of the National Commission for the implementation of regulation in the field of energy and utilities, Oksana Krivenko, reported on the payment of compensation to consumers, Sud writes. The compensation will be paid for the lack of quality of service.

That is, if irregularities are found in the issuance of documents (technical conditions), meter check, in the restoration of the supply of electricity or poor quality of its supply. And also in case of violation the terms of the response to written appeals of citizens.

Companies supplying and distributing electricity should inform the consumer about the compensation. It will not be paid in cash, but will be taken into account when charging for services. And this should be done within 75 days from the moment of determining the fact of poor-quality service provision.

For citizens, the amount of compensation is from 100 to 200 UAH, for industrial enterprises – from 200 to 600 UAH. In case of violation the payment of compensation, its amount increases.

On the ground, the centers of service are familiar with this procedure, but the payment of compensation is carried out by the main (regional) enterprises for the distribution and supply of electricity.

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